Business Travel Executive, Dec 2020/Jan 2021

Business Travel Executive magazine is published monthly twelve 12 times a year for qualified corporate travel management financial and purchasing executives in North America BTE helps corporations control over 100 billion in annual T E costs by delivering successful managed travel and procurement solutions processes expense reporting emerging technologies reporting new products and services while monitoring the ever changing managed travel industry Subscriptions Complimentary for qualified corporate travel management financial and purchasing executives All others are 144 per year Go to askBTE com RedlineNews is the weekly e newsletter featuring timely industry news for the managed corporate travel professional Subscriptions Complimentary at askBTE com homepage click free e mail registration Special Combined Subscription Offer Combined annual subscription to monthly BTE and askBTE com is available on the web for the special price of 144 per year Go to Subscribe Now at askBTE com BTE Publishing Office Business Travel Executive Three Silver Star Court Unit 1 Vernon NJ 07462 BTE Editorial Office Business Travel Executive 5768 Remington Drive Winston Salem NC 27104 askBTE com offers managed travel and procurement solutions online featuring the current issue of BTE searchable how to editorial archives past issues and industry news askBTE com is updated weekly Subscriptions Industry and association news current issue and archived article overviews are free for all Full article access is 144 per year Manuscripts and photographs are welcome but submitted at the senders risk Please enclose a self addressed stamped envelope for return of material Submission of letters implies the right to edit and publish all or in part Address Changes Fax a copy of BTE cover with mailing label and changes to 9738394390 Or email subscriptions@ askBTE com In Canada Publication Agreement 1420038 DECEMBER 2020 JANUARY 2021 COVER STORY Transforming TMCs Connections The pandemic is turning business as usual into relationships reshaped 16 Meetings Momentum Event planning moves toward recovery with hybrids tests and the great outdoors 22 Consumer Friendlier NDC is set to give air travel booking a new look and feel eventually TRENDS INSIGHTS 10 Hotels 2021 Changing the Game COVID induced disruptions are rewriting the playbook for hotel negotiations DEPARTMENTS 20 MANAGED TRAVEL ROI Post COVID Priorities Are your programs aims aligned with the changes that are coming 36 PHAT DATA Hit the Reset As 2020 ends its the time to get ready for something completely different 38 TECH FILES Traveler Confidence Gets a Tech Boost Easy access to accurate information is key to recovery Reed Mackay partners to offer risk tool priority testing Airlines test secure digital health pass Serko releases Zeno Expense tool in North America to complement Zeno Travel 42 THINK TANK Thoughts on An Unpredictable 2021 As COVID 19 scrambles the future time to make an omelet INDUSTRY NEWS 6 PAGE 28 SPECIAL REPORTS GBTA acquires ACTE assets Harvard research finds COVID 19 exposure inflight a low risk Study says business travels return will be in full force More hotels introduce remote work packages American Airlines drops international change fees More hybrids lower budgets for meetings in 2021 Despite low fares booking flights on Sunday still saves