Business Travel Executive, December 2015

20 Wheels of Progress The mobility revolution in ground transportation is strengthening both new entrants and legacy providers SPECIAL REPORTS INSIDE THIS ISSUE 12 Ready to Chip In The rules have changed in favor of EMV cards But your travelers may hardly notice the difference TOTAL COST OF TRAVEL 18 Cool The Burnout In the second of two parts we look at what can be done to keep your frequent travelers traveling frequently DEPARTMENTS 26 PHAT DATA Are We There Yet Plenty of progress has been made in the search for the right Phat Data strategy 32 TECH FILES Future Proof Developments that will shape 2016 and beyond Booking com partners with Concur TripCase app adds eight languages TravelClick buys ZDirect 6 30 RISK MANAGEMENT Virtual Risk Cyber threats are not just in the movies they are real and they are out there with your travelers but more work lies ahead 38 TRAVEL BUYERS FYI Avoiding after holiday gift giving compliance headaches Business aviation growth predicted to slow in 2016 Plus Americas 50 worst traffic bottlenecks askBTE com Managed Travel Procurement Solutions Online Business Travel Executive magazine is published monthly twelve 12 times a year for qualified corporate travel management financial and purchasing executives in North America BTE helps corporations control over 100 billion in annual T E costs by delivering successful managed travel and procurement solutions processes expense reporting emerging technologies reporting new products and services while monitoring the ever changing managed travel industry Subscriptions Complimentary for qualified corporate travel management financial and purchasing executives All others are 144 per year Go to www askBTE com askBTE com offers managed travel and procurement solutions online featuring the current issue of BTE searchable how to editorial archives past issues and industry news askBTE com is updated weekly Subscriptions Industry and association news current issue and archived article overviews are free for all Full article access is 144 per year RedlineNews is the weekly e newsletter featuring timely industry news for the managed corporate travel professional Subscriptions Complimentary at askBTE com homepage click free e mail registration Special Combined Subscription Offer Combined annual subscription to monthly BTE and askBTE com is available on the web for the special price of 144 per year Go to Subscribe Now at askBTE com BTE Publishing Office Business Travel Executive Eleven Ryerson Avenue Suite 201 Pompton Plains NJ 07444 BTE Editorial Office Business Travel Executive 5768 Remington Drive Winston Salem NC 27104 Manuscripts and photographs are welcome but submitted at the senders risk Please enclose a self addressed stamped envelope for return of material Submission of letters implies the right to edit and publish all or in part Address Changes Fax a copy of BTE cover with mailing label and changes to 9738394390 Or email subscriptions@ askBTE com In Canada Publication Agreement 1420038 COVER STORY DECEMBER 2015 INDUSTRY NEWS Business traveler sentiment drops Marriott buys Starwood Travelport and Tripsta enhance agreement CWT and IBS offer unique booking solution Chinese MICE topped 110 billion in 2014 Marriott makes its room inventory available on Alitrip Allianz and Embark offer conference insurance Ethiopia plans Addis megaport Sabre acquires the Trust Group Hotels lead North American 2016 price increases How the BRICs stack up for business travel