Business Travel Executive, March 2020

Business Travel Executive magazine is published monthly twelve 12 times a year for qualified corporate travel management financial and purchasing executives in North America BTE helps corporations control over 100 billion in annual T E costs by delivering successful managed travel and procurement solutions processes expense reporting emerging technologies reporting new products and services while monitoring the ever changing managed travel industry Subscriptions Complimentary for qualified corporate travel management financial and purchasing executives All others are 144 per year Go to askBTE com RedlineNews is the weekly e newsletter featuring timely industry news for the managed corporate travel professional Subscriptions Complimentary at askBTE com homepage click free e mail registration Special Combined Subscription Offer Combined annual subscription to monthly BTE and askBTE com is available on the web for the special price of 144 per year Go to Subscribe Now at askBTE com BTE Publishing Office Business Travel Executive Three Silver Star Court Unit 1 Vernon NJ 07462 BTE Editorial Office Business Travel Executive 5768 Remington Drive Winston Salem NC 27104 askBTE com offers managed travel and procurement solutions online featuring the current issue of BTE searchable how to editorial archives past issues and industry news askBTE com is updated weekly Subscriptions Industry and association news current issue and archived article overviews are free for all Full article access is 144 per year Manuscripts and photographs are welcome but submitted at the senders risk Please enclose a self addressed stamped envelope for return of material Submission of letters implies the right to edit and publish all or in part Address Changes Fax a copy of BTE cover with mailing label and changes to 9738394390 Or email subscriptions@ askBTE com In Canada Publication Agreement 1420038 MARCH 2020 COVER STORY Its About Time Apps provide escape from travel disruptions SPECIAL REPORTS 10 Shifting Ground Managing ground transportation options is more complex than ever 16 Room Numbers Hotel consolidation is changing the rules of engagement but the rate games still go on 30 Keep It Simple The majority of meetings arent complicated and managing them doesnt have to be either TWO CENTS FROM THE COMPANY DIME 22 Delta com launches managed travel capabilities IHG builds new enterprise portal United updates corporate accounts on NDC plans TMC consolidation continues DEPARTMENTS 34 PHAT DATA Phat Data Takeoff Your airline partners data can help you tell your travel program stories better 38 TECH FILES Travel Productivity Tech Taking the show on the road means bringing along the right technology Sabre and Accor develop new global platform TripActions and Lufthansa partner ARC buys majority stake in nuTravel MyCWT platform debuts message service British Airways premieres ARC ticketing authority API Aventri teams with VenueBook World Travel launches Tripbam powered shopping bot 46 THINK TANK Rate Reconnaissance You may already have the tools to keep your hotel program in line INDUSTRY NEWS Health bleisure brand loyalty lead 2020 business travel trends Buyers see value in simplifying business travel Hotel growth forecast flat in 2020 Delta Air France KLM Virgin Atlantic expand partnership Choice Hotels unveils Everhome Suites Hahn Air powers corporate shuttle programs LATAM launches premium economy 6 PAGE 24 Printed on recycled paper