Business Travel Executive, October/November 2020
TWO CENTS FROM THE COMPANY DIME 24 Revised strategies for risk management services Fees reflect changing TMC economics Pre trip approval is back Testing is no silver bullet DEPARTMENTS 18 PHAT DATA Face the Facts Build your Phat Data strategy now to deliver value when travel returns 26 MANAGED TRAVEL ROI Break Out of the Box The New Normal yields new perspectives 38 TECH FILES Tools to Track Travel Tech delivers sector specific health and safety information TripActions launches Enterprise Edition Coupa unveils Saver Insights for Air Tripbam offers standalone Smart Sourcing 42 THINK TANK Tapping Resilience Travel may be down but dont count your program out 6 PAGE 28 INDUSTRY NEWS US airlines abandon change fees Half of all organizations are traveling again New Salt Lake City International opens Travelers say face time is still critical Medjet adds COVID 19 transport benefit Brazil approves Delta LATAM JV Corporate Travel Management acquires Travel and Transport askBTE com offers managed travel and procurement solutions online featuring the current issue of BTE searchable how to editorial archives past issues and industry news askBTE com is updated weekly Subscriptions Industry and association news current issue and archived article overviews are free for all Full article access is 144 per year OCTOBER NOVEMBER 2020 COVER STORY The Big Story The Post COVID Experience Examining the long term repercussions of the coronavirus pandemic SPECIAL REPORTS 10 Ahead of the Curve COVID 19 has made health and safety prime considerations for booking platforms 20 Seeking an Edge Pandemic induced changes may push hotel RFP season off the calendar Business Travel Executive magazine is published monthly twelve 12 times a year for qualified corporate travel management financial and purchasing executives in North America BTE helps corporations control over 100 billion in annual T E costs by delivering successful managed travel and procurement solutions processes expense reporting emerging technologies reporting new products and services while monitoring the ever changing managed travel industry Subscriptions Complimentary for qualified corporate travel management financial and purchasing executives All others are 144 per year Go to askBTE com RedlineNews is the weekly e newsletter featuring timely industry news for the managed corporate travel professional Subscriptions Complimentary at askBTE com homepage click free e mail registration Special Combined Subscription Offer Combined annual subscription to monthly BTE and askBTE com is available on the web for the special price of 144 per year Go to Subscribe Now at askBTE com BTE Publishing Office Business Travel Executive Three Silver Star Court Unit 1 Vernon NJ 07462 BTE Editorial Office Business Travel Executive 5768 Remington Drive Winston Salem NC 27104 Manuscripts and photographs are welcome but submitted at the senders risk Please enclose a self addressed stamped envelope for return of material Submission of letters implies the right to edit and publish all or in part Address Changes Fax a copy of BTE cover with mailing label and changes to 9738394390 Or email subscriptions@ askBTE com In Canada Publication Agreement 1420038
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