Business Travel Executive, October/November 2020
19 Business Travel Executive askBTE com October November 2020 invoices Instead of charging a fee for that phone call why not automate the retrieval of invoices Another example if there is a pain point in your travel policy which you may have identified when talking to stakeholders during your strategy build out then address that by figuring out what data you have that would support a potential policy change Although I must very emphatically say most buyers should be reviewing their travel policy now as its bound to look greatly different thanks to the pandemic Just start white boarding all the areas that create pain for you as the buyer and for your travelers Use available data to support the stories for change And then tell the stories None of us ever entertained the predicament that we now find ourselves As an industry this is the time for us to come together as never before and reinvent ourselves In order to accomplish that we must boldly face the facts The facts and the data that comes from facts will lead us to a brighter future Jennifer Steinke is Global Head of Travel for PPD Inc and an industry thought leader with over 30 years experience managing corporate travel She holds an MBA plus Certified Corporate Travel Executive CCTE and Global Travel Professional GTP certifications from GBTA Jennifer strives to deliver innovative and thought provoking ideas to the corporate travel industry n For In depth Reports and Current News on this Topic Click Here
You must have JavaScript enabled to view digital editions.
